Frequently asked questions
Straight answers before the work begins.
If your question is not covered here, send us the property details and we will answer it with the quote.
What types of properties do you serve?+
We focus on vacant rental homes, townhomes, condos, and small multifamily units in the South Metro.
How is pricing determined?+
Pricing depends on size, condition, requested services, access, timing, and disposal volume. You receive a scope and price before scheduling.
How quickly can you schedule?+
Availability varies by scope and crew capacity. Share your target completion date and we will confirm what is realistic.
Do I need to be at the property?+
Usually not. We can coordinate lockbox, smart-lock, or authorized key access and provide completion documentation.
Are completion photos included?+
Yes. Standard turnovers include completion photos and notes. Before photos may also be collected when access and timing allow.
What if the property needs more work than expected?+
We pause and contact you before performing material work outside the approved scope.
Do you handle hazardous materials or major repairs?+
Not as a standard service. Biohazards, hazardous materials, mold remediation, pest infestations, and licensed trade work require specialized review and may be declined or referred.
Who actually performs the work?+
NextTenant coordinates work through qualified local service providers selected for the job. We manage the scope, communication, and closeout.
What is your cancellation policy?+
Cancellation terms are provided with each quote. Late cancellations or failed access may result in a trip or scheduling fee.
Ready to scope a property?
Tell us what needs to be ready and when.